Contact Us

USA - World Corporate Headquarters

Customer Care & Ordering

Phone
877.954.6244 — Hours: 10:00 a.m. - 8:00 p.m. EST (U.S.) Monday - Friday

Fax
602.333.4863

Email
cs@freelife.com

Pick-Up Locations — Please allow two business days from the time you place your order for order pick-up.
4717 E. Hilton Ave - Suite 100
Phoenix, Arizona 85034
Pick-up Hours: Monday Friday 9:00 a.m. to 4:00 p.m. AZ (U.S.)

Parcel Port
33 Stiles Lane
North Haven, CT 06473
Pick-up Hours: Monday Friday 11:00 a.m. to 3:00 p.m. ET (U.S.)

Corporate Office

Address
FreeLife International
4717 E. Hilton Ave - Suite 100
Phoenix, Arizona 85034

Office Phone
602.333.4731 — 10:30 a.m. - 7:00 p.m. ET (U.S.) Monday - Friday

Fax
602.333.4735

AUSTRALIA

Ordering

Click Here For Important Information

Customer Care

FreeLife International Australia / New Zealand
3/61 Southgate Avenue
Cannon Hill QLD 4170
Australia

Phone
1 800 794 654 (8:30 a.m. - 4:30 p.m. QLD)
+61.7.3115.7000 (Outside Australia)

Fax
1 800 284 849
+07 3902 1640 (outside Australia)

Email
cspacific@FreeLife.com

Pick-Up Locations

Brisbane Inxpress Warehouse
Unit 1/1-3 Business Drive
NARANGBA QLD 4504
Australia

Sydney Fastway Warehouse
6 Hill Road
SYDNEY OLYMPIC PARK NSW 2127
Australia

Melbourne Fastway Warehouse
Unit 2, 62 Salmon Street
PORT MELBOURNE VIC 3207
Australia

BERMUDA

Ordering

Click Here For Important Information

Pick-Up Locations

Importer
BETTER HEALTH BERMUDA LTD
#31 Victoria Street
Hamilton, Bermuda HM 12

Contact
Gerhard or Kathy Lipp

Phone
1.441.292.4505

Email
info@betterhealth.bm

Hours of Operation
Monday to Saturday 9:00 a.m. to 5:30 p.m.

Customer Care

Phone
602.333.4888 : 10:00 a.m. - 8:00 p.m. EST (U.S.) Monday - Friday

Fax
602.333.4863

Email
cs@freelife.com

CANADA

Ordering

Click Here For Important Information

Phone
877.954.6244 — Hours: 10:00 a.m. - 8:00 p.m. EST (U.S.) Monday - Friday

Fax
602.333.4863

Mail
FreeLife International
4717 East Hilton Avenue
Phoenix, Arizona 85034

Customer Care

Phone
877.954.6244 : 10:00 a.m. - 8:00 p.m. EST (U.S.) Monday - Friday

Fax
602.333.4863

Email
cs@freelife.com

Pick Up Locations

Calgary Direct Distribution Centres
121 5555 69 Ave SE
Calgary, Alberta T2C 4Y7
Canada

Hours: Monday Friday 10:00 a.m. to 4:00 p.m.

Toronto Area Direct Distribution Centres
Direct Distribution Centres
1615 Clark Blvd
Brampton, ON  L6T 4W1
Canada

Pick up Hours: Monday - Friday 10:00 a.m. to 4:00 p.m.

*Please note that the warehouse lunch hours are from 12:30 p.m. - 1:00 p.m.

COLOMBIA

Ordering & Customer Care

Click Here For Important Information

Phone
01800.710.2077: 10:00 a.m. - 8:00 p.m. EST (U.S.) Monday - Friday

Fax
01800-710-2077

Mail
FreeLife Colombia
4950 S 48th Street
Phoenix, Arizona 85040

Colombia Fulfilment Center

Address
MANDDE
GRUPO SERT LTDA.
Carrera 97 Nº 24 C 23 Bodega 11
www.mandde.com.co

Pick-up Hours
Monday- Friday 9:00 AM - 5:00 PM, Colombia time

HONG KONG

Ordering

Click Here For Important Information

Contact Customer Care for local DC

Phone
602.333.4888 - 10:00 a.m. - 8:00 p.m. EST (U.S.) Monday - Friday

Fax
602.333.4863

Mail
4950 S. 48th Street
Phoenix, Arizona 85040 USA

Shipping Inquiries

Phone
2881.7100
852.2881.7100 (Outside Hong Kong)

Email
judychu@shiningway.com.hk
amanda.wong@shiningway.com.hk

Customer Care

Phone
602.333.4888 - 10:00 a.m. - 8:00 p.m. EST (U.S.) Monday - Friday

Fax
602.333.4863

Email
cs@freelife.com

MACAU

Ordering

Click Here For Important Information

Shipping Inquiries

Shining Way Logistics
Judy Chu
6/F Kerry Warehouse
36-42 Shan Mei St.
Shatin, New Territories, Hong Kong

Questions or Comments?
For Delivery Inquiries, Call 011-852-2881-7100
For All Other Inquiries, Contact Freelife Direct at cs@FreeLife.com

Email
judychu@shiningway.com.hk
amanda.wong@shiningway.com.hk

Customer Care

Phone
602.333.4888 - 10:00 a.m. - 8:00 p.m. EST (U.S.) Monday - Friday

Fax
602.333.4863

Email
cs@freelife.com

MEXICO

Ordering

Click Here For Important Information

Contact Customer Care for local DC

Customer Care

Phone
01.800.681.9335 - 10:00 a.m. - 8:00 p.m. EST (U.S.) Monday - Friday

Fax
01.800.087.5433

Email
csmexico@freelife.com

Address
FreeLife de México, S. de R.L. de C.V
Vicente Ferrera #2180
Col. Parque Obispado
Monterrey, N.L. 64060

NEW ZEALAND

Ordering

Click Here For Important Information

Phone
0800.694.654 - (8:30 a.m. - 4:30 p.m. QLD time)

Fax
0800.494.654 (within New Zealand)
61.7.3902.1640 (outside New Zealand)

Mail
FreeLife International Australia / New Zealand
3/61 Southgate Avenue
Cannon Hill QLD 4170
Australia

Shipping Inquiries

Phone
09 298 5635
+64 9 298 5635 (Outside New Zealand)

Fax
09 298 5422

Email
hi-chem@ihug.co.nz

Pick Up Location

Distribution Center
Hi Chem NZ LTD
Upstairs Office
3/3 Margaret Williams Drive
Papakura, Auckland

Phone
09 298 5635
+64 9 298 5635 (Outside New Zealand)

Hours
Monday Thursday: 1:00 pm to 4:00 pm
Friday: 1:00 pm to 3:00 pm
To confirm your order is ready, please phone the office. Please go to upstairs office to collect your order.

Customer Care

Phone
1 800 794 654 (8:30 a.m. - 4:30 p.m. QLD) (within New Zealand)
+61.7.3115.7000 (Outside New Zealand)

Fax
1 800 284 849
+07 3902 1640 (outside New Zealand)

Email
cspacific@FreeLife.com

PHILIPPINES

Ordering

Click Here For Important Information

Contact Customer Care for local DC

Customer Care

Phone
632.910.7027 or 632.910.4318
Monday - 1:00 p.m. - 5:00 p.m.
Tuesday/Thursday - 10:00 a.m. - 6:00 p.m.
Wednesday/Friday - 10:00 a.m. - 9:00 p.m.
Saturday - 9:00 a.m. - 1:00 p.m

Fax
632.910.7028

Email
csphilippines@freelife.com

USA - World Corporate Headquarters

Customer Care & Ordering

Phone
877.954.6244 — Hours: 10:00 a.m. - 8:00 p.m. EST (U.S.) Monday - Friday

Fax
602.333.4863

Email
cs@freelife.com

Corporate Office

Address
Carr.# 1 KM 26.0 Quebrada Arenas
Caguas PR 00725

Office Hours: Monday to Friday 9:00 a.m. to 6:00 p.m.

Office Phone
787.653.0414 — 9:00 a.m. - 6:00 p.m. ET (U.S.) Monday - Friday

Fax
602.333.4735

SINGAPORE

Ordering

Click Here For Important Information

Phone
800.101.2547 - 6:30 AM - 2:30 PM SST

Fax
800.101.2547

Mail
Rj Group Services
No: 459 Tagore Industrial Ave.
#01-01 LKA Building
Singapore 787828

Shipping Inquiries

Singapore Fulfillment Center
Rj Group Services
No: 459 Tagore Industrial Ave.
#01-01 LKA Building
Singapore 787828

Day Phone
+65 63544938

Fax
+65 63544939

Email
joe@rjgroup.com.sg

Contact Name
Mr. Joseph Lim

Customer Care

Phone
800.101.2547 : 6:30 AM - 2:30 PM SST

Fax
800.101.2547

Email
csSingapore@freelife.com

TRINIDAD & TOBAGO

Local Importer

Maradan Imports Limited
N1, # 142 Munroe Road
Cunupia, Trinidad

Ordering

Click Here For Important Information

Phone
868.680.6100

Fax
868.672.2750

Email
maradanimports@yahoo.com

Contact Name
Renee Ramsaroop

Customer Care

Phone
602.333.4888 - 10:00 a.m. - 8:00 p.m. EST (U.S.) Monday - Friday

Fax
602.333.4863

Email
cs@freelife.com